SHIPPING

All orders are typically processed between 1-2 business days. However sometimes due to large number of orders our delivery times are the following. 

Standard orders fulfillment 10-15 business days

Express orders fulfillment 7-10 business days 

DOMESTIC SHIPPING (MEXICO)

SHOWROOM PICKUP IS AVAILABLE at Rio Amacuzac 1214 Apt. 1 Col. Valle Oriente 

Standard orders are typically processed between 1-2 business days. 

Standard orders fulfillment 10-15 business days

Express orders fulfillment 7-10 business days 

Expedited orders are processed same-day, assuming the order is placed before 2pm EST.  

Shipping costs are non-refundable after 15 days of purchase.

Ground Shipping (2-3 business days) $15.00 USD

 

US SHIPPING

Standard orders are typically processed between 1-2 business days. 

Expedited orders are processed same-day, assuming the order is placed before 2pm EST. 

Shipping costs are non-refundable. 

Ground Shipping (3-5 business days) $40.00 USD

 

INTERNATIONAL SHIPPING

We currently ship UPS for international orders. Duties and taxes will be marked “bill to recipient” and will be due upon delivery. 

We are not responsible for international duty and taxes. 

At this time, duties and taxes are non-refundable.

We do not accept responsibility for orders not accepted due to failure to pay duties and taxes. No exceptions. All International orders are considered final sale.

International shipping, duty, and taxes are non-refundable in the event of a return/exchange.

International Shipping $50.00 USD

 

POSSIBLE DELAYS

    We do our best to ensure the timely delivery of all orders. When selecting our shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside the estimated timeframe.
If you’re having trouble with your order or for special requests, please don’t hesitate to contact us at contact@catalinacavazos.com.